SHIPING POLICIES
Chronoré Shipping Policy
Thank you for choosing Chronoré. Please review our Shipping Policy for important information regarding the delivery of your purchase from chronore.com.
1. Processing Time
Once your order is confirmed, our team carefully prepares it for shipment. Processing typically takes 1-3 business days. You will receive an email confirmation with your tracking information once your order has shipped.
2. Shipping Time
Chronoré takes great care in ensuring that each timepiece reaches you in perfect condition. Due to the precision involved in handling luxury items, please allow 3-4 weeks for delivery. Shipping times may vary depending on your location, customs procedures, and availability.
3. Shipping Cost
Shipping costs are calculated at checkout based on your delivery address. Chronoré offers complimentary shipping on orders over a specified amount, which will be indicated at the time of purchase.
4. International Shipping and Customs
Chronoré ships globally. International orders may be subject to customs duties, import taxes, or other fees, which are the responsibility of the recipient. Please check with your local customs office for further information on import regulations.
5. Shipping Changes and Address Accuracy
It is the customer’s responsibility to provide accurate shipping details at the time of purchase. Chronoré cannot be held responsible for delays or lost shipments due to incorrect or incomplete addresses.
6. Tracking Your Order
After shipment, you will receive a tracking number to monitor your package’s journey. Please note that international tracking may vary depending on the carrier.
7. Delays
While we strive to meet the estimated 3-4 week delivery time, delays due to customs, public holidays, or other unforeseen events may occasionally occur. Chronoré will notify you of any significant delays.
8. Returns and Exchanges
For details on our returns and exchanges, please refer to our Return Policy. Please note that return shipping costs are the responsibility of the customer, and the timepiece must be returned in its original packaging.
For any questions, please contact our customer support team via chronore.com. Thank you for choosing Chronoré for your luxury timepiece.